The following details are required when filing a complaint regarding high consumption:

• Concern
• Account ID
• Contact person
• Contact number
• List of appliances
• A photo of the meter showing the date and time it was taken (optional)

File a complaint through any of the following channels:

📍At any Service Center

✉️ Email: info@visayanelectric.com

📘 Facebook: facebook.com/visayanelectriccompany