• Refund form
• Copy of 1 primary Valid ID

Account Holder is not available to process and claim the refund

• Notarized Special Power of Attorney (specify that the representative is authorized to claim, receive and process the refund) 
• Valid ID of the authorized representative

• Refund form
• Secretary's Certificate or Board Resolution ((specify that the representative is authorized to claim, receive and process the refund) 
• Copy of 1 primary Valid ID of authorized representative
• Copy of Corporate Secretary Valid ID

Upon Claiming: 

• Company Official Receipt or acknowledgment receipt-ATP  (Authority to Print)

***Note: NON ATP Compliant Acknowledgment Receipt would suffice such that it bears details of the payment, payee, payor, check details, payment for e.g. bill deposit of account ID # xxxxxxxxxx, and for it to be valid and binding , it should be a notarized document.

• Refund form
• Barangay Resolution (must specify authority to claim, process, and sign the refund)
• Valid ID of the authorized representative
• Copy of Valid ID of the person who made the Barangay Resolution 

• Refund form
• Certificate of Appointment
• Valid ID of the authorized representative

• Refund form
• DTI or Mayor’s Business Permit
• Valid ID of the Proprietor

Upon Claiming: 

• Company Official Receipt or acknowledgment receipt-ATP  (Authority to Print)

***Note: NON ATP Compliant Acknowledgment Receipt would suffice such that it bears details of the payment, payee, payor, check details, payment for e.g. bill deposit of account ID # xxxxxxxxxx, and for it to be valid and binding , it should be a notarized document.

Proprietor's not available to process and claim the refund

• Notarized Special Power of Attorney (specify that the representative is authorized to claim, receive and process the refund) 
• Representative's Valid IDs and 3 specimen signatures

• Refund Form
• If the Account holder is married: 
  • Death Certificate of the account holder
  • Marriage Contract
  • Affidavit of legal heirs
  • Valid ID of the claimant (spouse)

  • Notarized Special Power of Attorney

     

• If the Account holder is single and parents still alive: 
  • Death Certificate
  • Birth Certificate
  • Any of the parents Valid IDs

  • Affidavit of legal heirs

     

• If Account holder is single and deceased parents: 
  • Death Certificate
  • Birth Certificate
  • Death Certificate of parents
  • Notarized Affidavit that any of the surviving siblings may claim the refund
  • Copy of 1 valid ID of the claimant

• Refund form 
• CORPORATION- Secretary’s Certificate / Board Resolution indicating:
  • The reason for the change of payee name; and
  • The relationship between the payee and the account holder
  • Valid ID of the claimant

Note: For company mergers: Submit the corresponding SEC amendment. 

• PERSONAL NAME
  • Notarized Special Power of Attorney ( Must state the relationship of payee name to the account holder)
  • Valid ID of account holder
  • Valid ID of authorized payee name
• REQUESTED BY PROPERTY OWNER-
  • Requires an affidavit or authorization granting them the right to receive the deposit, or an agreement confirming their entitlement. Example: Assignment of Rights/waiver of rights

• Refund form 
• Order of Dissolution
• Certificate of Dissolution by SEC (Securities and Exchange Commission)
• Notarized Secretary's Certificate or Board Resolution
• Valid ID of the Corporate Secretary

• Refund form 
• Valid ID of the claimant
• Screenshot of receipt, email confirmation and text confirmation

Account Holder is not available to process and claim the refund

• Notarized Special Power of Attorney (specify that the representative is authorized to claim, receive and process the refund) 
• Representative's Valid IDs and 3 specimen signatures

• Refund form 
• Valid ID of the claimant
• Original copy of receipt

Account Holder is not available to process and claim the refund

• Notarized Special Power of Attorney (specify that the representative is authorized to claim, receive and process the refund) 
• Valid ID of the authorized representative

• Refund form 
• Certificate of Appointment or Certification from Archdiocese of Cebu
• Valid ID of the authorized representative