The following details are required when filing a complaint regarding low consumption:

• Concern
• Account ID
• Contact person
• Contact number
• List of appliances

File a complaint through any of the following channels:

• 📍At any Service Center
• ✉️ Email: info@visayanelectric.com
• 📘 Facebook: facebook.com/visayanelectriccompany
• Website: https://support.visayanelectric.com/hc/en-us